The Royal Bee - shop online Privacy policy

Who are we?

In accordance with European regulations we inform that the administrator of personal data of https://theroyalbee.pl website is
CMP Vision Piotr Matiakowski

VAT (tax) number: PL 952-181-16-39 Regon: 141414583
Poland          
03-752 Warsaw
Radzymińska 52/14

You can direct any question to our email address: hello@theroyalbee.pl

You have the right to access your personal data, correct it, request its deletion, transfer the data to another data administrator.

What personal information we collect and why we collect them

The Theroyalbee.pl website does not automatically collect any sensitive information within the meaning of Article 9 (1) of the Regulation of the European Parliament and of the Council of Europe (2016/679) of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation), nor does it make it available to third parties. For the basic operation of the online store, we collect the necessary data needed to process your order: name, surname, telephone number, email address and delivery address. When you browse our website, we will collect the following information:

• Viewed products: we will use this information to, for example, show you recently viewed products
• Location, IP address and browser: We will use this data for statistical purposes.
• Shipping address: we will ask you to enter your address so we can process your order.

We will also use cookies to track the content of your shopping cart as you browse our site.

When you buy from our store, we will ask you for information including your name, billing and shipping addresses, email, phone, payment or card information, and optional account information: username and password (in hash form). We will use this information for the following purposes:

• Sending information about your account and orders
• Responding to your requests, including returns and complaints
• Payment processing and fraud prevention
• Creating an account in our store
• Meeting legal obligations, such as calculating taxes
• Improving the store's offer
• Sending you marketing information if you agree to receive it

If you create an account, we will save your name, address, email and phone number, which will be used for future orders.

Generally, information is kept as long as we need the information for the purposes for which we collect and use it, and we are not legally obligated to keep it any longer. This includes your name, email address and addresses.

We will also store comments and feedback if you choose to write them.

How long we keep your data

If you leave a comment, its content and metadata will be stored indefinitely. This allows us to recognize and approve subsequent comments automatically, without sending them to moderation each time.

For users who have registered on our website (if any), we also store the personal information entered in their profile. Any user may review, correct or delete his or her personal information at any time (except for his or her user name, which cannot be changed). Site administrators may also view and modify this information.

What rights do you have to your information

If you have a user account or have posted comments on this site, you may request that we provide you with a file containing an exported record of all of the personal information we have about you, including all personal information provided by you. You may also request that we delete all personal information we hold about you. This does not include any data which we are obliged to retain for administrative, legal or security reasons.

Contact forms

When using the contact form, personal data is generated as a side effect of technical processes. Such as your IP address, browser version and information you voluntarily provide. The information submitted via the form is stored for customer service purposes indefinitely, and is not used for any marketing purposes.

Who from our team has access to your information

Our team members have access to the information you give us. E.g. store administrators and staff have access to: order details such as items purchased, order date, shipping address and customer Information such as name, email address and billing and shipping information. Our team has access to this information to process orders, returns and offer support.

What we share with others:

• entity facilitating store optimization
• payment gateway provider
• accounting office
• provider of business facilitation software
• mailing system provider
• provider of marketing, analytical and statistical services
• provider of carrier services
• relevant public authorities, to the extent that the Administrator is obliged to make the data available to them

We share information with third parties who help us process orders and provide services. 

Transaction data, including personal data, may be transferred to PayLane Sp. z o.o. with its registered office in Gdańsk, Norwida 4, zip code: 80-280, National Court Register: 0000227278 to the extent necessary to process payment for the order. The customer has the right to access their data and correct them. The providing of data is voluntary, yet necessary to use the service.

What procedures we have in place in the case of a data privacy breach

If we discover a hack and/or data leak, we are obliged to inform the affected parties by email or in writing.

Comments

When a visitor leaves a comment, we collect the data you see on the comment form, as well as the visitor's IP address and browser signature to help us detect spam.

An anonymized string created from your email address (so-called hash) can be sent to the Gravatar service to verify that you are using it. The privacy policy of the Gravatar service is available here: https://automattic.com/privacy/.

When you confirm a comment, your profile picture is publicly visible in the context of your comment.

Cookies

This website uses cookies, which are small pieces of text information stored only on your device, to improve the performance of the website. This is standard practice in website technology. You can block cookies in your browser or phone settings, but it does not change anything about the way you browse this site. We use cookies to: Remembering your choice of google maps settings and to assist in the automatic language selection process If you leave a comment on our site, you will be able to choose to save your name, email address and website address in cookies so that when you write further comments the above information will already be conveniently completed. These cookies expire after one year. If you have an account and log in to the website, we will create a temporary cookie to verify that your browser accepts cookies. This cookie does not contain any personal information and will be discarded when you close your browser. When you log in, we also create a number of cookies to store your login information and selected screen options. The login cookies expire after two days and the screen options cookies expire after one year. If you check the "Remember Me" option, your login expires after two weeks. If you log out of your account, your login cookies will be deleted.

Embed content from other sites

Articles on this site may contain embedded content (e.g., videos, images, articles, maps, etc.). Embedded content from other sites behaves similarly to how you would behave if you visited a particular site directly. Sites may collect information about you, use cookies, attach additional third-party tracking systems, and monitor your interactions with embedded material, including tracking your interactions with embedded material if you have an account and are logged into that site.

Google Fonts

In order to achieve a consistent font representation, this website uses web fonts provided by Google. When you open the page, the browser loads the required web fonts into the browser cache to display the texts and fonts correctly. To do this, the browser must establish a direct connection to Google's servers. In this way, Google realizes that our website was accessed through your IP address. If your browser does not support web fonts, your computer uses a standard font, and this does not change the functionality of the website in any way.

For more information about the processing of your data, please visit https://developers.google.com/fonts/faq and Google's Privacy Policy at https://www.google.com/policies/privacy/.

Additional information

When you use theroyalbee.pl website, non-personal data provided by your browser is collected, such as: your browser name and version, language settings, the date and time the request was sent to the server, the IP from which the request was sent. The administrator of these logs is Nazwa.pl

Date of creation: 27.07.2021